#maciejgolis
woven panther
Hello! No, when Klarna is selected the billing details are provided by Klarna instead of being entered manually by the customer into the Address Element.
Why do you want to have your customer type the same information that Klarna is already providing?
sly flare
As the user is first providing the personal information and then selecting the payment method
woven panther
You mean you have the Address Element above the Payment Element?
sly flare
Correct
woven panther
If you're using the Address Element in billing mode I recommend you place it after the Payment Element if possible.
That will help avoid issues when the billing address is supplied by the selected payment method.
woven panther
In either case, actually, you should have the Payment Element first. 🙂
Some payment methods can also providing a shipping address as well.
sly flare
we do have other components like vouchers, loyalty points that require personal information to be provided first
woven panther
It might be better to collect that info with your own form rather than the Address Element in that case.
clever oasisBOT
woven panther
The other approach would be to retrieve this information from the Payment Intent/Payment Method after the payment is made.
sly flare
how much information about the customer we can provide to Klarna when starting the Klarna journey?
lusty vector
👋 hopping in here since rubeus has to head out soon
sly flare
thanks karbi
lusty vector
Are you asking if it's possible to take address information you've already collected and pass that through to the Payment Element/Klarna?
sly flare
well, trying to find a solution
the above could cater for:
- logged in users
- personal information being provided in the address element
hexed stratus
Switched to shipping mode, set "never" on all fields and then provide them manually on confirmPayment. If payment method provides different shipping/billing we can update on the webhook when authorized.