#lart2000.
1 messages · Page 1 of 1 (latest)
Hello! That error indicates authentication (like 3D Secure) was required, but the authentication process failed.
Was this for an on-session payment where the Customer was present, or an off-session transaction where they were not present?
the payment was made when the customer clicked on their saved card from the app, I guess "on session"
One of two things happened: either your integration is not set up properly to deal with the possibility of authentication in this particular flow, or it is but the Customer did not successfully authenticate.
Did you use stripe.confirmCardPayment client side to confirm the payment while the Customer was present? https://stripe.com/docs/js/payment_intents/confirm_card_payment#stripe_confirm_card_payment-existing
according to I have seen, the mobile sdk calls that method
I tested with stripe cards for 3d secure and they work
I understand that in order for the 3d secure screen to be displayed, the "next_action" must contain data, but in the response of stripe is null
Can you give me the ID of that Payment Intent so I can take a look?
pi_3ORygLFGlhL92vx60P8cRHky
Looking, hang on...
Have a look at this request: https://dashboard.stripe.com/logs/req_Nl9cCrpQmuqzNx
That's your Android app attempting to confirm the Payment Intent and getting a next_action back.