#pomelo-identity-results
young vigilBOT
Hello! We'll be with you shortly. Below are links to other discussions we've had with you in the past week in case you want to review that information. If your question is related to one of these previous discussions, please provide a comprehensive summary of the current state and what you need help with now. We help many users simultaneously, so a summary allows us to resolve your issue as soon as possible.
- pomelo-payout-testmode, 1 day ago, 4 messages
- crochetpomelo, 6 days ago, 4 messages
- crochetpomelo-coupons, 6 days ago, 4 messages
regal bolt
pomelo-identity-results
Hello @wintry spire ! What have you tried?
you shared some pictures, part of it is JSON but I don't really follow your ask, what's blocking you, what your code looks like, etc.
wintry spire
i'm trying to get last_4_ssn from the verification result, I shared two screenshot of the identity session I tried, where i provided some fake Driver License, and entered the last 4. But in the results, I don't see the last_4_ssn I entered.
Where is the screen where i entered the last 4 ssn mapped to in the verification results?
Is there a more realistic example response you can share with me?
regal bolt
I don't really follow what you are describing at all just yet sorry. I've never seen this UI asking you for the last4 yourself and I don't fully get what the JSON is about. You shared no code, no details about what you are expanding, etc.
So I'm trying to get you to provide the real details, developer to developer, including exact object(s) id(s) and code so that I can help you
wintry spire
curl https://api.stripe.com/v1/identity/verification_sessions
-u sk_test_xx:
-d type=document
-d "options[document][require_id_number]=true"
regal bolt
Are you maybe doing all of this in Live mode? If not, I'm not sure how you trigger that screen in the second picture but once you explain that I can check
wintry spire
This is the first API call to trigger an identity session which is the first two screenshot
regal bolt
gotcha, let me try that!
wintry spire
curl https://api.stripe.com/v1/identity/verification_sessions/vs_xx
-u rk_test_xx:
-G
-d "expand[]=verified_outputs.dob"
-d "expand[]=verified_outputs.id_number"
-d "expand[]=last_verification_report.document.number"
this is the expand API call i use to see the verification results
regal bolt
thanks!
Ah okay there's a separate flow at the bottom of the modal that I have never seen look
where did you get a realistic looking driving license file?
regal bolt
oh boy
this is... not fun. I tried 20 versions and they always say the file is wrong
can you share the exact image you used so that I can help you further
regal bolt
thanks
OKAY
So I can confirm it's expected and that flow will never let you access the entered SSN last 4 unfortunately. It's fake flow in Test mode to see what the flow would look like in prod but it basically fails the verification
wintry spire
so if someone comes in and put in their DL, the SSN flow will not show up in prod?
regal bolt
no that's not what I meant
wintry spire
is there a way to have Identity to collect both the DL and last 4? or do I need two sessions to collect that?
regal bolt
All I am saying is that in Test mode when you use that flow where you manually open a file just to view the experience your end user would get, that flow will fail verification.
If you want to test the real verification flow, you have to use one of the other options instead
wintry spire
ok, just did a live mode and used my DL and I see the data i need to see, thanks!