#njp9773

1 messages · Page 1 of 1 (latest)

light hareBOT
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Hello! We'll be with you shortly. Below are links to other discussions we've had with you in the past week in case you want to review that information. If your question is related to one of these previous discussions, please provide a comprehensive summary of the current state and what you need help with now. We help many users simultaneously, so a summary allows us to resolve your issue as soon as possible.

acoustic depot
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Hello

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I can't really do anything with that Elements Session ID... are you using the deferred-intent flow here?

delicate vessel
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Yes

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Is there any other information I can provide that would be helpful?

acoustic depot
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Can you show me your relevant client-side code?

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Mostly curious about the options you are passing to your Elements Component

delicate vessel
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Here's the Elements component in the React component inspector. Does that help?

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I can try to clean up some client code if not

acoustic depot
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Hmm that looks fine. Do you have your account ID handy?

delicate vessel
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acct_18Q0aVCcKlYJxALV

acoustic depot
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Thanks, looking

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Okay looks like you only disabled SEPA Debit in live mode but not test mode

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I assume you are in test mode right now?

delicate vessel
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I am. I thought that it was the same configuration for both

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Has it always been like that, or is that a recent change?

acoustic depot
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No they are separate so you can test stuff before setting it live

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But I do know that can be confusing

delicate vessel
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Is it the same for invoice payment method config?

acoustic depot
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Yes

delicate vessel
acoustic depot
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Ah no in that case it is the same for those settings.

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Sorry, we really just focus on the API and aren't experts in the Dashboard

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So I must be mistaken and there is only live/test for the general config, not the Billing-specific one.

delicate vessel
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No worries, understood. Thanks for confirming, that's very helpful to know!