pradeep_23356 | Stripe Developers | Page 1

glad oxideBOT Jan 17, 2024, 8:29 PM

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Hello! We'll be with you shortly. Below are links to other discussions we've had with you in the past week in case you want to review that information. If your question is related to one of these previous discussions, please provide a comprehensive summary of the current state and what you need help with now. We help many users simultaneously, so a summary allows us to resolve your issue as soon as possible.

pradeep_23356, 2 hours ago, 11 messages

marble hull Jan 17, 2024, 8:29 PM

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Could not connect to Stripe (https://api.stripe.com/v1/accounts). Please check your internet connection and try again. If this problem persists, you should check Stripe's service status at https://twitter.com/stripestatus, or let us know at support@stripe.com. (Network error [errno 28]: Failed to connect to api.stripe.com port 443: Connection timed out)

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Hi there

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When do you see that error exactly?

spring epoch Jan 17, 2024, 8:33 PM

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when i tried to create account vie api

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yes my internet is ok and i am using restricted api keys with valid permissions

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Yes

marble hull Jan 17, 2024, 8:36 PM

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Are you making this request locally?

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I'd try running https://github.com/stripe/stripe-reachability and see what that returns

spring epoch Jan 17, 2024, 8:42 PM

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no i have a live server

marble hull Jan 17, 2024, 8:42 PM

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Okay well it seems that it is having issues establishing a connection with our API so you'll need to debug that. The reachability script I provided can give you more details about what might be the issue

#pradeep_23356