#emma-checkout-pms
dusty flareBOT
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- chatdata_emma, 19 hours ago, 31 messages
- chatdata_emma, 22 hours ago, 6 messages
lunar viper
This is what the payment screenshot looks like
idle wasp
Hi, for Google Pay to show up, you'd need to use a Chrome Browser.
lunar viper
yes, this is a Chrome Browser.
idle wasp
Also, for wechat you need to make sure that it's turned on, https://stripe.com/docs/payments/wechat-pay and the currency etc is supported.
That looks like Safari as ApplePay is shown
lunar viper
I am pretty sure that this is Google Chrome
We have turned on the Wechat
give me one moment. Let me give you more screenshot
Both Wechat pay and Alipay are turned on. But none shows up
idle wasp
It looks like you're setting setup_future_usage/ subscriptions which is not supported on those payment methods. Can you remove that and try again?
I tested this on one of the pages you shared, and I can confirm that Google Pay is working when I open it in Chrome.
dusty flareBOT
emma-checkout-pms
lunar viper
okay
let me try
do you mean this one ?
I am not sure what setup_future_usage is
Also , this shows that I am using Chrome
idle wasp
It's for a Susbcription payment, you'd want to use Checkout on a one-time payment, https://stripe.com/docs/api/checkout/sessions/create
We document the limitation here, https://stripe.com/docs/payments/wechat-pay
I do not know if you have any special settings here but I'm seeing Google Pay using Chrome. Do you have any extension or anything like that it could be affecting it?
lunar viper
hmm, I am using iphone. Is this a problem?
dusty flareBOT
lunar viper
our product is in SAAS model. Does it mean that wechat and alipay doesn't support subscriptions?
idle wasp
That is correct, although, alipay can be supported with an approval: https://stripe.com/docs/payments/alipay which you can ask for.
lunar viper
how to get the approval?
idle wasp
On this page, https://stripe.com/docs/payments/alipay you can click on the 'Requires approval' link and it will take you to support where you cab ask for an approval.
lunar viper
it just redirects me to https://support.stripe.com/?contact=true
whole storm
👋 stepping in
That's correct, you should contact our Support team to request access here
lunar viper
Should I send an email or live chat?
whole storm
Whichever you prefer.
lunar viper
okay, let me use live chat . I prefer to get things done on the spot.
Back to the Google pay issue, what could be the problem? I didn't use any plugin. The google pay is installed as an App in my phone?
whole storm
Do you have a live card in your Google Wallet?
lunar viper
yes. I have a credit card
whole storm
Are you located in India?
lunar viper
no. I am in the US
whole storm
If you go to https://stripe.com/docs/stripe-js/elements/payment-request-button in chrome what do you see at the top of the page?
lunar viper
I saw a apple pay icon
let me double check with my google pay setting
This is what the support says when I ask for special approval for Alipay
whole storm
You'll need to work with the Support team on approval for recurring Alipay. I can't do anything further for you with that. If you are on an iPhone then you aren't going to see Google Pay, only Apple Pay.
I was under the impression you were on an Android phone
lunar viper
If you are on an iPhone then you aren't going to see Google Pay, only Apple Pay.
Even if I use the Google Chrome browser in Iphone?