#madmark00178
tame jacinthBOT
Hello! We'll be with you shortly. Below are links to other discussions we've had with you in the past week in case you want to review that information. If your question is related to one of these previous discussions, please provide a comprehensive summary of the current state and what you need help with now. We help many users simultaneously, so a summary allows us to resolve your issue as soon as possible.
- madmark-subscription-events, 1 day ago, 10 messages
- madmark00178, 1 day ago, 3 messages
spice trail
Hi, we document this here: https://stripe.com/docs/billing/subscriptions/upgrade-downgrade and https://stripe.com/docs/billing/subscriptions/upgrade-downgrade#billing-periods. When you update the Subscription, you can only set the billing cycle anchor to now, or unchanged: https://stripe.com/docs/api/subscriptions/update#update_subscription-billing_cycle_anchor.
lilac hamlet
Ah okay that's very helpful. But can i use the no-code billing portal for the customer to change their subscription and use the webhook to listen to the subscription and modify the subscription billing cycle before it goes through? Or would i need to build a custom portal for the user to change their subscription?
spice trail
You'd need to create a custom portal on your end as changing the billing cycle anchor to now will change when they are billed, https://stripe.com/docs/billing/subscriptions/billing-cycle
lilac hamlet
Got it thanks that is all helpful. I'm having a hard time navigating the docs, is there a tutorial on making a custom billing portal?