laura_93988 | Stripe Developers | Page 1

sturdy owlBOT Jan 17, 2024, 12:17 PM

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marsh sorrel Jan 17, 2024, 12:19 PM

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Hi there!
Can you share the ID (req_xxx) of the failing API request?
https://support.stripe.com/questions/finding-the-id-for-an-api-request

fast salmon Jan 17, 2024, 12:31 PM

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hi! Thank you for the quick reply

This is the real request (executed some moments ago): https://js.stripe.com/v3/three-ds-2-challenge-a4a13993b88eb4845a5f01a1f4fb5987.html

And in the response, there is the following header:
X-Request-Id:
50ee20fc-193a-448b-914e-07846ed4dbba

marsh sorrel Jan 17, 2024, 12:37 PM

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No I need the Stripe request Id

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If this is a Stripe APi error

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otherwise, if Chrome is blocking the request as it comes from an extension, probably this is a constraint on Chrome Side

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We don't offer an official integration for Chrome Extensions

fast salmon Jan 17, 2024, 12:38 PM

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in my bank app, I have received now two notifications: "your payments of 0 euros cannot be confirmed"

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but it doesn't make sense to be blocked by Chrome. As I said, it was working fine, and I have tested with older Chrome versions to verify that the behavior is the same

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why this request for an html returns 404 or 403?

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it would be useful to know why this may happen to dig into the issue

marsh sorrel Jan 17, 2024, 12:44 PM

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fast salmon why this request for an html returns 404 or 403?

Don't know how are you integrating Stripe on the extension

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Are you using the latest Stripe SDK ?

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Can you share a screenshot of the devtool console for a test payment ?

fast salmon Jan 17, 2024, 12:55 PM

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In the backend we use the python stripe library, in the frontend we use the react package to style the components, and a file including the stripe script https://js.stripe.com/v3/

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yes

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I can share the .har file too

marsh sorrel Jan 17, 2024, 12:59 PM

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This issue will require an in-depth investigation from our team in order to figure out the root cause. Can we ask that you write in to us via https://support.stripe.com/contact, providing as much detail and context as possible (you can also reference this thread).
Also, you can check the 'developer' box when writing in it will come straight to our team.

fast salmon Jan 17, 2024, 1:07 PM

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📎 test_17_01_2024.har

marsh sorrel Jan 17, 2024, 1:07 PM

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marsh sorrel This issue will require an in-depth investigation from our team in order to figu...

Could you please send this via Stripe Support ?

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This requires async investigation

fast salmon Jan 17, 2024, 1:08 PM

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yes, I already open a ticket without answer, but I will open a new one referencing this conversation

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thank you so much for your time

marsh sorrel Jan 17, 2024, 1:10 PM

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Don't forget to hit the 'developer' box when writing in it will come straight to our team.

#laura_93988