#flashgordon_007
hollow haven
fathom drum
Hello! By default Stripe will only ask for the minimum amount of information required for the transaction to process and avoid fraud. To clarify, you're using Payment Links? Checkout? Payment Element? Something else?
lucid cloak
We are using Checkout now in the hope that it would not ask for billing address. Earlier we were using Payment Element but when we submitted it would always return an error asking for billing information. However even checkout is always asking for billing information.
fathom drum
That likely means the billing information in question is required for that transaction.
lucid cloak
Our target is US citizen, US Credit Card.
fathom drum
Are you setting billing_address_collection when you create the Checkout Session? https://stripe.com/docs/api/checkout/sessions/create#create_checkout_session-billing_address_collection
lucid cloak
No, we specifically took care of that.
fathom drum
You're setting that to auto or you're not setting it at all?
lucid cloak
I am not sure, I don't have the code in front of me. Does this make a difference?
I know for sure it is not 'required'
fathom drum
It can, yes. Do you have the ID of one of the Checkout Sessions in question so I can take a look?
lucid cloak
pi_3OZGGgSHgAsHk1ZF0LV9PFDj : This is a payment id on a test session
Is it possible that this is happening because currently the registered legal entity (business) in the account is Indian?
fathom drum
Yes, most likely. Indian accounts have significant restrictions.
lucid cloak
If the legal entity is changed to US, this would change then?
fathom drum
If you look at the Country availability tab on the pages I linked you to you'll see that India is not listed on either one.
I don't think you can change the legal entity country, you need to use a different Stripe account.
lucid cloak
I don't think you can change the legal entity country, you need to use a differe...
The customer support is helping us with this. If that does not work, we will create a new account
fathom drum
Where is what?
lucid cloak
If you look at the **Country availability** tab on the pages I linked you to you...
Where is this?
fathom drum
lucid cloak
Okay, we are not even interested in wallets. We are just interested in CC from Visa/Mastercard/AA and may be Paypal
fathom drum
It's similar on the other payment method pages. PayPal, for example: https://stripe.com/docs/payments/paypal
lucid cloak
Okay, thank you for your help @fathom drum appreciate it much!
fathom drum
Happy to help!