nurettin-topup-balancesupport | Stripe Developers | Page 1

limpid pagodaBOT Jan 16, 2024, 5:30 PM

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stoic berry Jan 16, 2024, 5:32 PM

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@brittle flicker Can you give me a bit more context on your ask? Where are the funds coming from? Did you maybe use a Topup to fund your balance?

brittle flicker Jan 16, 2024, 5:36 PM

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We did Topup for future refunds now it is positive 15 pound but our total gbp balance is 0 (zero) ,not positive. That's why we couldn't run the backend and get error

stoic berry Jan 16, 2024, 5:37 PM

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Okay so I'd recommend reaching out to our support team to discuss this overall and your account balance. They'll be better equipped to help you with this: https://support.stripe.com/contact

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