#karoon01
1 messages · Page 1 of 1 (latest)
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hi! not sure sorry, we know almost nothing about Identity as it's a beta. I'd suggest writing to https://support.stripe.com/?contact=true or your existing Stripe or beta contacts with the request IDs req_xxx of the error.
otherwise can't you just pass some other completely different name/DOB for now to unblock?
To pass different name I need a fake documents?
I don't know, I assume there are just test documents we mention in our documentation that you usually pass to the API, and you can probably use those
sorry my team really knows nothing about this product
Can I somehow remove previous stripe verification sessions?