agomezb | Stripe Developers | Page 1

fervent relicBOT Jan 15, 2024, 11:34 AM

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Hello! We'll be with you shortly. Below are links to other discussions we've had with you in the past week in case you want to review that information. If your question is related to one of these previous discussions, please provide a comprehensive summary of the current state and what you need help with now. We help many users simultaneously, so a summary allows us to resolve your issue as soon as possible.

agomezb, 2 days ago, 17 messages

quiet locust Jan 15, 2024, 11:34 AM

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👋 happy to help

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would you mind sharing an example?

bright wigeon Jan 15, 2024, 11:36 AM

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pm_1MMXxSF0McCbkGUCzHDxyTXw

quiet locust Jan 15, 2024, 11:37 AM

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taking a look

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as you can see, the PI is still in requires_action status

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did you use this step https://stripe.com/docs/payments/ideal/accept-a-payment?platform=web&ui=element#web-submit-payment ?

Accept an iDEAL payment

Learn how to accept iDEAL, a common payment method in the Netherlands.

bright wigeon Jan 15, 2024, 11:48 AM

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we use it. I'm checking if we've done it in this particular case

#agomezb