#elite0824
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cyan vine
The payment method was detached in https://dashboard.stripe.com/test/logs/req_17xuubM4hdukpd on 2024-01-15 07:53:34 UTC which was before using in the payment in https://dashboard.stripe.com/test/logs/req_R7Y8SlBuxIJV6c on 2024-01-15 08:06:16 UTC
A detached payment method can't be used in the payment
cyan vine
This is the feature implemented by Stripe: https://stripe.com/docs/api/payment_methods/detach
After a PaymentMethod is detached, it can no longer be used for a payment or re-attached to a Customer.
frail shard
So do I have reattach this paymentmethod to a customer?
cyan vine
No! A detached payment method can't be re-attached again. You'd need to collect a new payment method from a customer with Setup Intent: https://stripe.com/docs/payments/save-and-reuse
frail shard
But I want to use this payment method.
What I need is add payment method to a customer and make it as default for subscription. And also make a payment using this payment method later. How can I do this?
cyan vine
As long as you don't detach a payment method, it can be used for future payment and make it as a default for subscription
The problem here is that your system detached the payment method in https://dashboard.stripe.com/test/logs/req_17xuubM4hdukpd
If you wish to use the payment method for future payments, you system shouldn't detach the payment method on the customer
frail shard
I just made the payment method as default using function at the top. Why this payment method is detached from customer?
@cyan vine ?
cyan vine
Thanks for waiting! Discord is busy now and will take time to response
The detached payment method request was made by your own system, not by Stripe: https://dashboard.stripe.com/test/logs/req_17xuubM4hdukpd
I'd recommend checking in your system where this detach request was made from
frail shard
thanks
I add us_bank_account payment method that last 4 is 6789.
And I made a payment using this but got this msg.
{
"message": "payment not succeded"
}
cyan vine
Can you share the request ID (req_xxx) associated to this error? Here’s how you can find it: https://support.stripe.com/questions/finding-the-id-for-an-api-request
frail shard
yes