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honest grailBOT
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stuck mural
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👋 happy to help

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would you mind sharing the webhook endpoint ID?

elfin rose
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we_1OXiXmJZ9pJk48QCXm5SHoiD

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this is the id i think

stuck mural
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taking a look

elfin rose
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thanks

stuck mural
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what event are you missing exactly?

elfin rose
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for example
checkout.session.completed

or invoice.paid

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of course My app has set signing key and api key

stuck mural
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when did you last change the events you were listening to on that webhook endpoint?

elfin rose
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about 15 min ago and retried the test

stuck mural
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did you add invoice.paid then?

elfin rose
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Yes

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but even on checkout session completed is not sent to my app Other environment has exactly the same webhook (only different url) and it works

stuck mural
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and it was delivered before the change you made

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that's why you didn't get it

elfin rose
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Okay but now I retried the test I was redirected to stripe checkout site filled it correctly and no event was fired to my webhook

stuck mural
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do you happen to have the event ID you're talking about?

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I don't see any recent checkout.session.completed events

elfin rose
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hmmm strange I dont have event id :/

stuck mural
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recent events are checkout.session.expired

elfin rose
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yes and these are the only events fired I dont know there is no any other even if I filled stripe checkout site

stuck mural
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do you happen to have Stripe CLI?

elfin rose
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oh yes im forwarding events to my localhost but It also shallows the webhook?

stuck mural
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would you mind trying stripe trigger checkout.session.completed

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or stripe trigger invoice.paid

elfin rose
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done

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Yep now it fired in webhook settings

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logs

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that was the reason?

stuck mural
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what we did here is just make sure that the event is firing correctly

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after that, you need to understand whether what happened was basically something wrong you were doing or whether it was something related to the event types being added after the events were fired

elfin rose
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hmmm 🤔 let me check one thing

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Hmm okay but its still not firing to my feature env 🤔

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this checkout schlould

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fire this webhook evnet to my app

stuck mural
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it's still not completed

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why should it fire?

elfin rose
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I mean after, I did complete it few times actually

stuck mural
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you can't complete the same Checkout Session multiple times

elfin rose
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yes i know i generated the new one

stuck mural
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but it's resulting to a 500 HTTP error

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that you need to investigate on your server

elfin rose
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Oh... nice

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thanks

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hmm but this event was fired from stripe cli i think right?

stuck mural
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no not really

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wait let me double check

elfin rose
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thanks Because im filling stripe checkout right now two times a no event was fired right now

stuck mural
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oh yes it was

stuck mural
elfin rose
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sec let me check link after redirect if its failed

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cja-skladki?redirectedFromPayment=true&status=success&d

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it says its successfull

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on failed url thius status should be failed

stuck mural
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would you mind creating a new Checkout Session and sending it here please

elfin rose
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sure

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this one is unused

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I dont know if You can check successful url and failed url from this checkout session but it should be different

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wit status

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with

stuck mural
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it's not on the same account

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🤦

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this Checkout Session was created on a different Stripe Account then the one we've been investigating where you had the webhook endpoint on

elfin rose
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well but how 🤦‍♂️ Im on the same Account i see two webhooks configured one is working and one is not

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im using the same api key

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Sorry im not owner of this account I dont know maybe there are connected somehow can You explain?

stuck mural
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it seems you have 2 accounts

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maybe you're using one for test and the other for prod

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I'm not sure

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you need to investigate this internally with your team

elfin rose
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Okay just a sec please dont close this conversation yet

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Nie no one answering... Can I somehow configure webhook for my proper account? Select or something like that

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sorry for stupid questions

stuck mural
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the problem isn't the webhook configuration

elfin rose
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Okay Got it then i will talk to my team leader

stuck mural
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the problem is that the Checkout Session is created using an account

elfin rose
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As I understand they gave me wront account

stuck mural
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and the webhook is registered on another

elfin rose
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wrong*

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okay

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Thank You

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and sry for stupid problem

stuck mural
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it's not a stupid question

elfin rose
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I just took Your time but thanks 🙂

stuck mural
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no worries

honest grailBOT
elfin rose
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Okay now it works

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sorry and thanks