#frijolay

1 messages · Page 1 of 1 (latest)

warm locustBOT
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Hello! We'll be with you shortly. Below are links to other discussions we've had with you in the past week in case you want to review that information. If your question is related to one of these previous discussions, please provide a comprehensive summary of the current state and what you need help with now. We help many users simultaneously, so a summary allows us to resolve your issue as soon as possible.

shadow sphinx
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Hello!

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the name scratched out is the name of the connect extension

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For this question:

is it theoretically possible for a user with a connected account to be unable to deauthorize a connected app?
The answer is yes. It depends on several factors.

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Why do you ask?

barren ermine
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the user is contacting our support saying that stripe said that we need to deauthorize the account, and i would just like to have an explaination for them, as to why thats the case

shadow sphinx
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Did you create their Stripe account?

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Or did they sign up for it by going to Stripe.com and signing up there?

barren ermine
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all of our users go thru an auth flow where they either can login with stripe, or create an account. we dont explicitly create accounts on their behalf

shadow sphinx
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Ah, okay, so if they choose to create an new account for your platform your platform has a greater level of control over that account, and for those you would be the one who needs to disconnect as they don't have permission to do so.

barren ermine
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ohhhhhh

shadow sphinx
barren ermine
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thank you. ive done it once before. its just that i thought all stripe accounts have authority to deauthoirze any connected app

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do you know off hand if theres an explicit place in the stripe docs that describe this?

shadow sphinx
barren ermine
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ok. so in summary, if a user creates an account as part of our auth flow, only we can deauthorize htem

shadow sphinx
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Mostly yes. There are some exceptions, but generally speaking that's the case, yep.

barren ermine
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thank you so much!