#channinggardner_13308

1 messages · Page 1 of 1 (latest)

calm sandBOT
zinc roost
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Hello! Not sure I completely follow. You're creating a Subscription for each Customer?

exotic marsh
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I am a whitelabel of GoHighLevel. I have some clients where we traded their services for our software. To launch the software, I paid the subscription with my card and then removed it. The client then went into their software account and added their payment method.

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Problem is, there is only one "customer" in Stripe that is connected to that account, me.

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So when the client updates their payment method, it is updating my customer card in Stripe.

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It's a little difficult to explain

zinc roost
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So you created the Subscription in question with your Stripe account, or it was created by another Stripe account?

exotic marsh
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I am the owner of the stripe account and I billed my own customer card in my stripe account

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I need to update the owner of the subscription to be a different customer inside the stripe account

zinc roost
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You can't move a Subscription from one Customer to another. You would need to cancel the Subscription on the existing Customer and create a new one on another Customer.

exotic marsh
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Okay. Thank you! I appreciate your help.

zinc roost
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There is also the ability to set a default Payment Method at the Subscription level, which will take precidence over the Customer's default.