#daveo0985

1 messages · Page 1 of 1 (latest)

sour skiffBOT
young bridge
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Hello! Can you give me the ID of the Customer or the Card so I can take a look?

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Or you can give me the request ID (req_) where you detached it.

cursive roost
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For example req_DhvTgpfU72SDD0

young bridge
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Looking...

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The Payment Method you detached in that request is no longer attached to that Customer. There are two different Payment Methods attached to that Customer though.

cursive roost
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Hmm yeah I see that now but it took a long time

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Let me try another request

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Strange it appears to be working immediately now and haven’t changed anything

young bridge
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Detaching a Payment Method should take effect immediately after the request succeeds.

cursive roost
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Yeah that’s why I’m confused it wasn’t but now it is

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Idk what changed I guess I’ll just keep going and reach out if it happens again

young bridge
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I've never known a detach request to take any length of time to take effect, but yeah, if you can figure out how to reproduce it please let us know. That would be a fairly significant issue. 😅

cursive roost
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Yeah… thanks I’ll see if it happens again it kept showing a success but then the card even after refresh was there idk thanks I’ll see if ti happens again