#ibgoldbergs-connect-verifications

1 messages · Page 1 of 1 (latest)

eager bayBOT
river tartan
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Hello! It says it right there in the email - if the connected account has not taken action that payyments and payouts will be paused

heady wyvern
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So if we do not do payouts to connected accounts via Stripe today, we will still have an issue because payments will be paused as well?

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its a bit confusing because we are processing payments on platform account, not the connected account

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in this case, they will still be paused if the connected account does not take action?

river tartan
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Are you setting on_behalf_of when you're accepting payments?

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Also do you mind sharing the link to the "review our FAQs" from the email?

heady wyvern
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river tartan
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Thanks for sharing that!

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So yes, you actually will be affected if you're using on_behalf_of because it needs the payment capability to be enabled on the connected account to work

heady wyvern
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roger that, thank you

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Tier 1 support on the Stripe site wasn't able to be very helpful

eager bayBOT
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ibgoldbergs-connect-verifications