#ibgoldbergs-connect-verifications
1 messages · Page 1 of 1 (latest)
Hello! It says it right there in the email - if the connected account has not taken action that payyments and payouts will be paused
So if we do not do payouts to connected accounts via Stripe today, we will still have an issue because payments will be paused as well?
its a bit confusing because we are processing payments on platform account, not the connected account
in this case, they will still be paused if the connected account does not take action?
Are you setting on_behalf_of when you're accepting payments?
Also do you mind sharing the link to the "review our FAQs" from the email?
We are setting on_behalf_of only when we create the subscription.
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Thanks for sharing that!
So yes, you actually will be affected if you're using on_behalf_of because it needs the payment capability to be enabled on the connected account to work
roger that, thank you
Tier 1 support on the Stripe site wasn't able to be very helpful
ibgoldbergs-connect-verifications