#elite0824

1 messages · Page 1 of 1 (latest)

frigid snowBOT
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Hello! We'll be with you shortly. Below are links to other discussions we've had with you in the past week in case you want to review that information. If your question is related to one of these previous discussions, please provide a comprehensive summary of the current state and what you need help with now. We help many users simultaneously, so a summary allows us to resolve your issue as soon as possible.

ebon inlet
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Can you share the request ID where you got this error? You say that you attached the payment method to a customer, but the error suggests that is not the case.

flint hatch
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this is full error msg.
"Request req_9RIIsTsIhL7mVO: The provided PaymentMethod was previously used with a PaymentIntent without Customer attachment, shared with a connected account without Customer attachment, or was detached from a Customer. It may not be used again. To use a PaymentMethod multiple times, you must attach it to a Customer first."

flint hatch
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?

ebon inlet
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Looking 🙂

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Ok, yes, the payment method was initially collected via Setup Intent for a given customer and confirmed + attached successfully

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This detach means the PM is no longer usable

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And that's why you get the error you're getting

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So you need to not do that detachment if you intend to continue using the PM