#santosh_62254

1 messages · Page 1 of 1 (latest)

native bluffBOT
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Hello! We'll be with you shortly. Below are links to other discussions we've had with you in the past week in case you want to review that information. If your question is related to one of these previous discussions, please provide a comprehensive summary of the current state and what you need help with now. We help many users simultaneously, so a summary allows us to resolve your issue as soon as possible.

cunning fulcrum
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this is payment intent id :pi_3OXPnJCP6ssS3t0l1sqs6J3y

steady galleon
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That payment intent needs 3ds authentication

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So you need to complete the 3ds challenge when prompted

cunning fulcrum
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It doesn't prompted

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keep loading in check out page

steady galleon
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What do you mean

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Can you share a screenshot?

cunning fulcrum
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3ds authentcation popup is not coming

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how to complete 3Ds challenge? i am using .net core.

steady galleon
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It should all happen in checkout

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You're using checkout right?

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Can you share a screenshot?

cunning fulcrum
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yes

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I am redirecting to checkout url in mobile app

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Is there any settings to configure in my account?

steady galleon
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No it should just work in checkout

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Can you share a screenshot?

cunning fulcrum
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I don't have screen shot

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processing text is keep there on pay button

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this is my account id acct_1NhuMICP6ssS3t0l

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Please check and get back to me

steady galleon
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Send the screenshot

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I can't help you

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Unless I can see what's happening

cunning fulcrum
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Whick screenshot?

steady galleon
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I need to see what's happening in the checkout session when you try to pay

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You said you don't get a 3ds prompt

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I need to see what happens instead when you try to pay

cunning fulcrum
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Just checkout page with processing text on pay button with overlay

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Popups also enabled

steady galleon
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Please send the screenshot

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I need to see

cunning fulcrum
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Sorry i don't have it right now

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What could be the reasons for this?

steady galleon
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I need to see what's happening

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"Just checkout page with processing text on pay button with overlay"

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I don't know what that means

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I need to see exactly the behavior that is occurring