#tikitikitero88

1 messages · Page 1 of 1 (latest)

neat kindleBOT
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Hello! We'll be with you shortly. Below are links to other discussions we've had with you in the past week in case you want to review that information. If your question is related to one of these previous discussions, please provide a comprehensive summary of the current state and what you need help with now. We help many users simultaneously, so a summary allows us to resolve your issue as soon as possible.

shy flower
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Hello

crude pine
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This is a new question

shy flower
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You can see Transfer objects in the Dashboard when looking at your platform account

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You would see the destination_payment when looking at the Connected Account

crude pine
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Ahh ok let me check that!

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Where can I see the transfer? I am not seeing an option in the menu in the platform account

shy flower
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Are you creating Destination Charges?

crude pine
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We are trying to specify some tickets to the DEV team because we need to do Transfer in the next sprint from the platform account to the vendor acounts

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I found it!

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On Balances menu!

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Balances / Transfers

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am I right?

shy flower
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Yep that is one way to get there

neat kindleBOT
crude pine
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is there any other way?

shy flower
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If you are using Destination Charges then you can look at the PaymentIntent directly and the Transfer will be on that page as well

crude pine
shy flower
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If you are creating Transfers separately using the Transfers API then Balances --> Transfers is the right way to locate them in the Dashboard

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Unless you have the transfer ID then you can search it in the search bar directly

crude pine
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ok sounds good! Thanks!

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Can I ask here other questions related to transfers or should I open a new thread?

shy flower
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Yep you can ask here

crude pine
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1 - How the Create Transfer Response looks like when there is an error doing the transfer?
E.g because of insufficient funds.

2 - Which other type of errors can we expect there? Is there any documentation?

shy flower
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1/ Best thing to do is to test this out.
2/ There isn't documentation on errors for Transfers really. The only error you would see would be related to Insufficient Funds or if the Connected Account is disabled and can't receive a Transfer (payment)

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Both of those you can test

crude pine
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Ok, thank you so much!

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One more generic question. Can I post multiple questions at the same time if they are from different topics?

shy flower
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Yep

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Feel free to use the same thread for all your questions

crude pine
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So I will see multiple threads open here in that case, right?

shy flower
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No, just one thread.

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If the thread gets closed due to inactivity, then you can post a question again in the main channel and a new thread will be created.

crude pine
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oka

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you can close this

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ahh one more thing

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where can I see the closed threads?

shy flower
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You would need to keep a link to the thread or go back and find it in the main channel

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Recommend just copying down the URL for the thread