#larissa_59673

1 messages · Page 1 of 1 (latest)

fluid jacinthBOT
frank leaf
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Hello

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I see it fine

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Are you located in India by chance?

balmy pond
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no I am based in london

frank leaf
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Okay

balmy pond
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no I just see this 1

frank leaf
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Gotcha that means that the card in your Google Wallet doesn't satisfy the requirements as a live card.

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I can't tell you why that is, but you'll want to double check your Google wallet and perhaps try a different card

balmy pond
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okay , I tried with a different account and now I see the button

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but with the same account the option does not appear on the checkout

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can you please help on the above

frank leaf
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No I can't help further... I already looked at the Checkout Session you provided and I can see Google pay, so it is working just fine. The issue, if you can't see it, is based on the card in your Google Wallet, so there is nothing more I can do to help really.

balmy pond
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but the cards are actual live cards

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I am logged in with my personal gmail account

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these are cards I use for transactions

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is there any other channel I can reach out to?

frank leaf
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You would need to talk directly to Google then

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If you believe these are live cards that should be accepted by Google Pay

balmy pond
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but I did see the option a couple of times earlier

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and I am unable to see the option for the past 2 days

frank leaf
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Do you see anything in your dev console?

balmy pond
frank leaf
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Hmmm usually you can ignore those Google Manifest errors

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As that is just a no-op that comes from Google

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So yeah, if you aren't seeing Google Pay but others can see it then you would need to reach out to Google to ask about those cards. No other thing to do really.

balmy pond
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okay