morio4182

[heavy shuttle]

👋 happy to help

the trial always superceeds the coupon

I guess the best thing in the voucher scenario is to create a subscription schedule

where the first phase is 1 year and apply the coupon/discount to that phase

and then the second phase starts with a trial

[heavy shuttle]

hmmm but then you would need the payment_method upfront in that case

I might be wrong on this, @opaque plank would you mind taking a look?

[grizzled rapids]

We would like to have a low barrier for our customers so in case of a trial or a voucher we don't ask for payment details

and the combination trial + voucher code + cancel is a little neckbreaker

I mean I can manually change sub and remove the cancellation in such a case could even automate it but it is a little bit not super cool 😄

[opaque plank]

Problem is that the subscription gets cancelled after the trial ends because there is no payment data information
do you have an example where that happened?

I don't really understand overall. Are you saying that trial_settings.end_behavior.missing_payment_method does something different in some scenario?

[grizzled rapids]

Yes so my expectation would be that if there is a voucher with e.g. 1 year runtime added the trial_settings.end_behavior.missing_payment_method does not just cancel the subscription after the trial ends

For me thats not really intuitive - because I do not know upfront if the customer has a voucher code or not

[opaque plank]

I see

maybe in your logic for creating the API call to create the subscription, if you're also passing a voucher to coupon, don't pass trial_settings.end_behavior , and only do that if a coupon is not being used.

[grizzled rapids]

Thats not possible because we are creating a checkout link and we don't know upfront if the user will enter a code there 😦

[opaque plank]

well when you handle the webhook event for checkout.session.completed you could check if one was used and then call the Update Subscription API to set trial_settings.end_behavior to create_invoice.

[grizzled rapids]

Ok thank you very much! I thought maybe I'm something missing and there is a easy one config solution 😄