#dr.pixl
vestal skiff
Hi there, what's your payment link?
crystal vault
These are some more information from our dashboard. I don't know if that helps
@vestal skiff
vestal skiff
The tax code of your product is txcd_10103000, which is Software as a service (SaaS) - personal use.
To clarify, so you want to use your own tax rate for your product?
untold zephyrBOT
crystal vault
To clarify, so you want to use your own tax rate for your product?
Yes, that would be perfect. It is 19% VAT over here in Germany
crystal vault
The tax code of your product is txcd_10103000, which is Software as a service (S...
I changed it to SaaS- business usage but it still shows 0€ taxes
crystal vault
Yes, that would be perfect. It is 19% VAT over here in Germany
I don't know if stripe could calculate that as well through the tax codes?
real lodge
Looks like you don't have any active tax registrations? https://stripe.com/docs/tax/registering
You need to tell us where you need to collect tax and we'll calculate and collect it according to customer location
crystal vault
Ah perfect. That makes sense. Now it is working.
But it isn't being sent directly to the tax authority, right?
@real lodge
real lodge
No, we're don't file/pay taxes on your behalf
crystal vault
No, we're don't file/pay taxes on your behalf
Ok, great. Thank you very much for your help. Really appreciate the fast support 🙏