#totilloxv2

1 messages · Page 1 of 1 (latest)

polar sableBOT
supple sedge
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Hello

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You can't issue refunds client-side so I'm a bit confused by what you mean by:

Im using stripe.js to create refunds

hardy flume
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Sorry my bad

supple sedge
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Sounds like you may be mixed up and need to actually be making this request from your backend

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And that should solve things

hardy flume
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Im using nodejs with stripe api

supple sedge
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hmm okay

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In that case do you have a request ID for the error you are seeing?

hardy flume
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requestId: 'req_f5qEUtgV4Y1ifF',

supple sedge
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Thanks, looking

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Okay so that PaymentIntent was paid via a Card

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instructions_email is only used for specific payment methods without refund support for the funds to be sent directly back to the PaymentMethod

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Which you can't use with Card

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So let's back up

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What you are actually looking for is to send an email to your customer letting them know a refund was issued to their card, correct?

hardy flume
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Yep

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Understood what you told me

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I want to sent back an email telling them that refund was issued and the information there

supple sedge
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And an email will be sent to the email associated with the Customer

hardy flume
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Ok perfect! Thank you so much I will gonna review it

supple sedge
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👍