#mohamedamineelgaouzi

1 messages · Page 1 of 1 (latest)

buoyant sedgeBOT
worthy lichen
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Hello

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So the issue is that you are seeing the full Charge on the Connected Account refund but you only want to issue a partial refund?

mild bay
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i want to do refund of all the full charge, what im seeing now is connected account having negatif balance because he refunding full charge from his balance

worthy lichen
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Gotcha yeah that's not possible if you are creating charges on your Connected Account

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The fees are taken out of that account and fees aren't returned on a refund

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The customer will still receive a full refund however

mild bay
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okay , can i refund fee i received from admin to connected stripe account from my dashboard

worthy lichen
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The processing fee or the application fee?

mild bay
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the fees i received as commission can it be refunded to connected stripe account ?

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seems like i can , just tried and

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how do i calculate fees stripe has taken ?

worthy lichen
worthy lichen
mild bay
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okay thank you

worthy lichen
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Sure

mild bay
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nice , its working as i want