lec1892

[sullen marlin]

Hello! We'll be with you shortly. Below are links to other discussions we've had with you in the past week in case you want to review that information. If your question is related to one of these previous discussions, please provide a comprehensive summary of the current state and what you need help with now. We help many users simultaneously, so a summary allows us to resolve your issue as soon as possible.

• lec1892, 7 minutes ago, 9 messages
• lec-subscription-proration, 20 hours ago, 25 messages
• lec1892-sub-schedule-phases, 1 day ago, 10 messages

[quaint bolt]

But downgrades don't need a payment?

[ashen vessel]

I'm scheduling downgrades to happen at the end of the billing cycle. When the new billing cycle starts, Stripe changes the subscription plan to the downgraded one and stripe tries to charge the customer. I want to keep the previous plan if the payment fails.

I'm using Subscription Schedule to perform the downgrades at the end of the billing cycle.

[quaint bolt]

Such downgrade is not directly related to the payment so you will have to manage this youself. You can listen to invoice.payment_failed webhook event.