#smitit1999
1 messages · Page 1 of 1 (latest)
Hello! We'll be with you shortly. Below are links to other discussions we've had with you in the past week in case you want to review that information. If your question is related to one of these previous discussions, please provide a comprehensive summary of the current state and what you need help with now. We help many users simultaneously, so a summary allows us to resolve your issue as soon as possible.
- smitit1999, 2 hours ago, 7 messages
- smitit1999, 23 hours ago, 7 messages
- smitit1999, 1 day ago, 17 messages
- smitit1999-invoice-void-bug, 5 days ago, 24 messages
Wow, this is an old event (from a year ago). Is that right?
Yes, this event is from 25th Jan 2023 😅
Ok, cool. Just wanted to confirm before I dived in
Checking on it now
Is it just this event that it occured on? Is there a pattern/trend? We're not really able to dive into specific cause here really because of the age of the event (there could of been an API issue at the time, etc)
Do you have more recent examples?
Not really sure.
So we store these events in a curated form in our DB and our customers can see their billing events. So we received a sentry for this particular customer. So I am not sure if any more such cases exist
But the question I wanted to ask is "This is not expected right" cause if so, we will not handle it and let it be for, since this could be a one-off. Otherwise we would have to handle it
It shouldn't happen no
got it, thank you