#jack_lim4
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- jack_lim4-account-support, 49 minutes ago, 3 messages
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grim marsh
Can you share the example Payment Intent (pi_xxx) with the behaviour you described?
frail dune
pi_3OWuYxFPBYgm0zl21xszEcJU
grim marsh
In test mode with dispute test card, the dispute will happen immediately to simulate disputed transaction. In the case of pi_3OWuYxFPBYgm0zl21xszEcJU, charge.dispute.created and payment_intent.succeeded events were created at the same time on 2024-01-10 05:48:07 UTC. Stripe doesn't guarantee event ordering in this case: https://stripe.com/docs/webhooks#event-ordering
In live mode, this is very rare, but may still happen if the customer raises dispute to the issuing bank immediately.
frail dune
Okay got it, so the best way is to fetch the charge to see if there's any dispute to confirm when this happens?
grim marsh
If the charge.dispute.* comes first, it means that the payment has been paid successfully, but a dispute happened. This can be logged in your system without additional check with Stripe. When payment_intent.succeeded event comes later, your system would have known a dispute is raised
frail dune
I see, currently my system is updating my DB invoice status to "paid" if payment_intent.succeeded webhook event is received
So I think I could update my DB invoice status to "disputed" if charge.dispute.* webhook event is received. When payment_intent.succeeded webhook event is received, instead of updating the invoice status to "paid" mindlessly, I should check if my DB invoice status is "disputed", and only update to "paid" if it's not
Does this makes sense?
grim marsh
Yes, this sounds right to me
frail dune
Okay, thank you river!