#sweetpotato8776
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Hello! We'll be with you shortly. Below are links to other discussions we've had with you in the past week in case you want to review that information. If your question is related to one of these previous discussions, please provide a comprehensive summary of the current state and what you need help with now. We help many users simultaneously, so a summary allows us to resolve your issue as soon as possible.
- sweetpotato8776, 1 day ago, 11 messages
- sweetpotato8776, 1 day ago, 7 messages
- sweetpotato8776, 6 days ago, 11 messages
- sweetpotato8776, 6 days ago, 25 messages
sonic ore
request-id: req_6OSat7pyLdIyTb
frail turret
hello! It means that Klarna can't validate the Address. If that's a live payment, I recommend asking your customer to reach out to Klarna support to ask why can't their address be validated
sonic ore
Isn’t there a country where Klarna can apply?
frail turret
i don't understand what you mean by Isn’t there a country where Klarna can apply?
sonic ore
Is there a country where Klarna can use?
frail turret
do you mean what countries are Klarna supported in?
sonic ore
yes!
frail turret
it's listed here under https://stripe.com/docs/payments/klarna in Supported customer countries
sonic ore
but this request can support Klarna by same address : req_WfHmQCo6JyLK3r
frail turret
It's Klarna that is unable to validate the address, Stripe has no insight into why they can't do so
that's why you need to get your customer to reach out to Klarna
frail turret
It's Klarna that is unable to validate the address, you need to get your customer to reach out to Klarna. We have no idea why it can't be validateed