maxval1848 | Stripe Developers | Page 1

iron sandalBOT Jan 10, 2024, 12:04 AM

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rustic tendon Jan 10, 2024, 12:05 AM

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Hello! Yep, separate charges and transfers is the way to go for that use case.

hasty forge Jan 10, 2024, 12:10 AM

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Thanks @rustic tendon ! So after reviewing the documentation, my concern is that our platform (US) is not in the same region as the connected accounts (mostly Africa). Docu says "In most scenarios, your platform and any connected account must be in the same region. Attempting to transfer funds across a disallowed border returns an error."

rustic tendon Jan 10, 2024, 12:12 AM

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Yep, that's correct. It's possible we may not be able to support your use case, but that's not really our area here. You would need to contact support to get clarification: https://support.stripe.com/contact/email

hasty forge Jan 10, 2024, 12:16 AM

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Thanks, Ill contact them. In terms of alternative, would a charge followed by a manual payout (instead of transfer) work instead?

rustic tendon Jan 10, 2024, 12:17 AM

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Possibly. You might be able to use cross-border payouts: https://stripe.com/docs/connect/cross-border-payouts

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But I don't know if that will work with multiple recipients. Support should be able to guide you if you give them a detailed breakdown of your use case, the countries involved, and the funds flows you want.

hasty forge Jan 10, 2024, 12:21 AM

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Ok, awesome, preparing my message now. Thank you!

#maxval1848