robbe.rsrt_17323 | Stripe Developers | Page 1

slate heartBOT Jan 9, 2024, 10:53 PM

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thorny depot Jan 9, 2024, 10:55 PM

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@gilded skiff let's chat here!

gilded skiff Jan 9, 2024, 10:56 PM

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hy

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uehm the problem i have some payement methods actif but they wont show on my checkout page

thorny depot Jan 9, 2024, 10:58 PM

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Can you share more details on how you're integrating with Stripe? Are you using Stripe Checkout or Elements?

gilded skiff Jan 9, 2024, 10:59 PM

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checkout

thorny depot Jan 9, 2024, 11:00 PM

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Do you have a Checkout Session ID I can look at?

gilded skiff Jan 9, 2024, 11:00 PM

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when someone bought? something

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pi_3OWjBGBKS9oJRtAu3nwOvudL

thorny depot Jan 9, 2024, 11:01 PM

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Taking a look!

gilded skiff Jan 9, 2024, 11:02 PM

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thnx

thorny depot Jan 9, 2024, 11:04 PM

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Okay, so you're using PaymentLinks. Which payment method is not showing up when a customer tries to pay?

gilded skiff Jan 9, 2024, 11:04 PM

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al of them

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they only can use creditcard

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as u can see they are all active

thorny depot Jan 9, 2024, 11:07 PM

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Well, ApplePay will only show up if the customer tries to pay via Safari and if they have a card saved to their ApplePay Wallet

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GooglePay will only show up if the customer tries to pay via Chrome and if they have a card saved to their Google account

gilded skiff Jan 9, 2024, 11:08 PM

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and bancontact

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??

thorny depot Jan 9, 2024, 11:19 PM

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Do you know if the customers who attempted to pay were located in Belgium? Bancontact is only supported for Belgium-based customers: https://stripe.com/docs/payments/bancontact

gilded skiff Jan 9, 2024, 11:20 PM

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And ideal

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https://dfxtradingservice.bio.link

DFX

Succes is a Mindset

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Click anything on my website and check te payment page

thorny depot Jan 9, 2024, 11:24 PM

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Similar question: do you know if the customers who attempted to pay with iDeal were located in the Netherlands?

gilded skiff Jan 9, 2024, 11:25 PM

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Yes

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They where

slate heartBOT Jan 9, 2024, 11:30 PM

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untold python Jan 9, 2024, 11:32 PM

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Hello! I'm taking over and catching up...

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I'm seeing card and Google Pay as options on your checkout page in the US, and the other payment methods you have enabled should show up in their respective countries.

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Can you provide more details about a specific customer in a specific customer that didn't see the payment methods you expected?

gilded skiff Jan 9, 2024, 11:37 PM

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I cant see apple pay

untold python Jan 9, 2024, 11:39 PM

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You likely don't have a valid card in your Apple Pay wallet on that device, or you're in a country that doesn't support Apple Pay.

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Let me check though, hang on...

untold python Jan 9, 2024, 11:55 PM

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Sorry for the delay, things got a bit busy!

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Ah, Apple Pay isn't available in your country: https://support.apple.com/en-us/HT204916

gilded skiff Jan 10, 2024, 12:12 AM

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Im from belgium and apple pay was avaible before

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