#lkcpo

1 messages · Page 1 of 1 (latest)

lament nimbusBOT
rare pond
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@loud junco let's chat here!

loud junco
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Ok, here.

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Fully updated.

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I was on Stripe Support call today and they said I wasn't taking my fee ($3.00) and thats why- but as I looked at the data, clearly, we are. It's setup right.

But maybe I'm not seeing a fee or we have incorrect setup -- something wrong, because with every transaction-- my account should be positive based on the logic above....

rare pond
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Thanks for the summary! We unfortunately can't help with questions about account balances. Support is the right place to go for these kinds of questions.

loud junco
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makes sense -- but from technical perspective dows my logic as described make sense?

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Obviously, API's in place to support it

rare pond
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It does make sense. What charge type are you using here (direct, destination, separate charges + transfers)?

loud junco
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crap, i dont know if I know that off hand...

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Let me look back at this -- i just don't remember. Startup world is nuts.

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I know we're using "paymentintents" if that helps -- just not sure how those relate to the types you desribe above.

rare pond
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Not exactly, since PaymentIntents would be used for any of the charge types above. Since you're transferring funds to the connected accounts on a specific schedule, your'e likely using separate charges and transfers. You might run into issues if you transfer funds to a connected account before those funds from the original charge settle in your platform account.

loud junco
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Ahh, ok. makes sense.

Let me get with the team to understand this a bit more. I appreciate it -- ok if we leave this open until tomorrow?

I think what I want to do is:

  • Transaction happens
  • We hold the $ in main stripe account for 5 days.
  • We then transfer 3.00 to our connected account, transfer clients $ to their connected account.
  • Then main stripe account serves as a QB - transfer $ to connected accounts, but also as a bucket for stripe fees.

Seems that way it will always hit zero if we only transfer Fees every (X) days/weeks. Should never hit below.

At least in my head.

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We're doing all of that now-- except for the API to "our own" connected account.

--

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Hell, now I've talked myself into circles!!! haha.

thanks for the help, we'll dive in more.

rare pond
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We don't keep long-running threads so I'll close this in a few minutes. That said, if you still need help, you're welcome to return to #dev-help !