viktor_kamenov | Stripe Developers | Page 1

elder hearthBOT Jan 9, 2024, 9:50 PM

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nimble gazelle Jan 9, 2024, 9:50 PM

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Hi 👋 sorry but no, as mentioned in our #📖rules we are not able to assist with account related matters. You will need to work with our Support team regarding this:
https://support.stripe.com/?contact=true

Stripe: Help & Support

Find help and support for Stripe. Our support site provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

fluid snow Jan 9, 2024, 9:55 PM

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Okey, I understand. But is it possible to have live chat feature on my account again?

arctic spruce Jan 9, 2024, 9:58 PM

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You should see available support options via the link above. Chat may not always be available.

fluid snow Jan 9, 2024, 10:00 PM

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Yes, in fact for the last 2-3 weeks it's not available for me. The only option I have is via mail, but unfortunately there I dont

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there I don't receive answers

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After my account is closed I have no more options for live chat.

arctic spruce Jan 9, 2024, 10:03 PM

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I see. We're not able to assist with that here, unfortunately. I recommend replying again via any existing email threads you have with the team or using: https://support.stripe.com/contact/email

fluid snow Jan 9, 2024, 10:05 PM

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I understand...

#viktor_kamenov