#ynspc

1 messages · Page 1 of 1 (latest)

round lavaBOT
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Hello! We'll be with you shortly. Below are links to other discussions we've had with you in the past week in case you want to review that information. If your question is related to one of these previous discussions, please provide a comprehensive summary of the current state and what you need help with now. We help many users simultaneously, so a summary allows us to resolve your issue as soon as possible.

  • ynspc, 23 hours ago, 5 messages
  • ynspc, 5 days ago, 6 messages
  • ynspc, 5 days ago, 8 messages
finite iris
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Do you know what kind of Connect subscriptions you're creating?

fast crescent
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Standard

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Standard connect account
And subscription is either one off or recurring

finite iris
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Should be fairly straight forward then. Are you building functionality for the acocunt to do this themselves?

fast crescent
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Yes if it is possible from using apis

finite iris
fast crescent
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Yeah so in that case can the connect account admin can handle on their own or platform has to be part for the refund?

finite iris
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In the case of standard/direct subscriptions, the refund would be actioned on the conncted account. You'd just create the Refund via the API as the platform

fast crescent
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So this kind of refund needs to be initiated from platform

finite iris
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Well, if you're building a UI in your application to enabled them to cancel and refund you'd make the API request as the platform

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Otherwise the conncted account can just process the refund separately themsevles via Dashboard or API

fast crescent
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So there won't be any role of platform if dashboard or api

finite iris
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Not unless you specifically create the API request with platform keys no

fast crescent
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Thanks, 🙏