busy_kitten_54368 | Stripe Developers | Page 1

dusk tartanBOT Jan 9, 2024, 5:25 AM

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Hello! We'll be with you shortly. Below are links to other discussions we've had with you in the past week in case you want to review that information. If your question is related to one of these previous discussions, please provide a comprehensive summary of the current state and what you need help with now. We help many users simultaneously, so a summary allows us to resolve your issue as soon as possible.

busy_kitten_54368, 1 hour ago, 11 messages

swift latch Jan 9, 2024, 5:25 AM

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Is there a URL that I can visit to see your integration? and what browser are you using?

dusk adder Jan 9, 2024, 5:26 AM

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https://test-h5.xbooks.app/pay_in_browser.html?token=1f3d9436d36a4f588a6ef18409ad5052&platform=ios&packageName=write.read.story.webnovel.book.anystories&appName=AnyStories&appVersion=2.0.0&preProduction=false&productId=6321922ba11851c8eda363cf&paySourceId=ios_bookcoins_3000&payType=stripeGpay&paymentMethodStrategyId=&productType=coins&price=0&coins=0&bonus=0&productBonusPercent=&prouctBonus=&payTypePerCent=&payTypeBonus=&sensors={}&retentionBonus=1000&retentionBonusPercent=10&retentionCount=1

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swift latch Jan 9, 2024, 5:27 AM

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I can see both Google Pay and Apple Pay buttons are displayed correctly

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https://stripe.com/docs/stripe-js/elements/payment-request-button you can refer to this table to find out the payment button to be shown in various environments

Payment Request Button

Collect payment and address information from customers who use Apple Pay, Google Pay, or Link.

dusk adder Jan 9, 2024, 5:41 AM

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From the data screenshot, you can see that some users cannot see Apple pay on the iPhone, and most Samsung devices have no payment channels.

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When ‘错误描述’ equal to applePay|googlePay|link, it means there is no payment button.

swift latch Jan 9, 2024, 5:43 AM

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Do these users have valid cards added to their Google Pay or Apple Pay wallet?

dusk tartanBOT Jan 9, 2024, 5:46 AM

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dusk adder Jan 9, 2024, 5:46 AM

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We have no data on whether wallets were added or not

abstract tree Jan 9, 2024, 5:49 AM

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Apple Pay and Google Pay for Payment Request Button will only be displayed if there is a valid card added in the wallet. This has been mentioned in https://stripe.com/docs/stripe-js/elements/payment-request-button?client=html#html-js-testing

Payment Request Button

Collect payment and address information from customers who use Apple Pay, Google Pay, or Link.

dusk adder Jan 9, 2024, 5:49 AM

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The data analysis is based on the callback result of the canMakePayment function. We expect that even if there is no wallet, the button can be rendered. After clicking the button, the user will be prompted to add a wallet.

abstract tree Jan 9, 2024, 5:50 AM

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Payment Request Button doesn't render the button if there is no saved card. If you wish to render the wallet button if there is no saved card, Express Checkout Element should be used: https://stripe.com/docs/elements/express-checkout-element/accept-a-payment