#paymentplugins
ember bear
sand sleet
Hello
Certain payment methods require certain billing details
For instance, if you support ACH Debit then we do collect a name
But for Card payments we would not since it isn't required
red trellis
This is happening for card payments.
I believe this is happening during the element.submit() call that happens right before the payment method is created
sand sleet
Are you using Address Element?
red trellis
Nope, no address elemenet
sand sleet
Okay well yeah Payment Element doesn't collect name for card payments so it can't really be Payment Element unless there is a bug. If it is a bug I would need you to provide a way to reproduce the issue.
red trellis
I am trying to re-produce the issue as we're seeing more and more reports from merchants that are encountering this error
So far I am unable to re-produce.
sand sleet
Can you share your relevant client-side code and I can take a look if anything jumps out?
Otherwise, there really isn't much I can do to help here if there is no way to reproduce.
red trellis
Give me a couple minutes, we're waiting on a reply from a merchant to see if they can provide steps to re-produce. Have you heard of this error before?