eirikbakke | Stripe Developers | Page 1

dull sluiceBOT Jan 8, 2024, 2:34 PM

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topaz sparrow Jan 8, 2024, 2:35 PM

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I am not immediately sure but can look in to it. Are you using Stripe Tax or are you setting tax rates directly via our TaxRate API?

keen ridge Jan 8, 2024, 2:35 PM

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Stripe Tax

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(What i'd really like to do is to just make the product effectively free in those jurisdictions...)

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(This is a self-serve SaaS product.)

topaz sparrow Jan 8, 2024, 2:40 PM

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Gotcha, looking in to whether there is a way to check for this via the API

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And are you using a custom Stripe elements page to collect this payment info or something like Checkout or our hosted invoice page?

keen ridge Jan 8, 2024, 2:42 PM

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I'm using Checkout. This is for Stripe Billing subscriptions, but the determination really only needs to happen at Checkout.

topaz sparrow Jan 8, 2024, 2:49 PM

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Ah gotcha, in that case I think the best way would be to ask the user what country they are from and then direct them to different checkout sessions based on what they input, either your normal session or one with a 0 price

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The only way I am aware of to block payments like this would be through Radar, but unfortunately Checkout can't display custom error messages based on radar declines, and it can't change the price based on it either

keen ridge Jan 8, 2024, 2:56 PM

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OK, thanks! Perhaps you might pass some feedback on to the product people. VAT compliance is a huge issue which Stripe could be solving--ideally there should be an option to have Stripe be the Merchant of Record in jurisdictions where there is no VAT/GST registration threshold, and where the business itself is not registered.

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Otherwise you'll lose a lot of customers to Paddle...

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(I do love Stripe though--wish this was a "check the box" feature.)

#eirikbakke