#justin.li
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- justin.li, 2 days ago, 9 messages
swift hearth
In https://dashboard.stripe.com/invoices/in_1OVP2MJxpqRL3mFdPrXad0VW, there was an additional balance of $2.99 from the customer added to the subscription.
This $2.99 was from the previous invoice that was too small to be charged, and was added to this payment: https://dashboard.stripe.com/customers/cus_PJKLgpTwch43ZY/balance_transactions
devout kiln
This user is a new customer, and there shouldn't be an invoice for 2.99.
swift hearth
There was an invoice of $2.99 created for this customer earlier: https://dashboard.stripe.com/invoices/in_1OUhjOJxpqRL3mFdRlNV7aN1 from another cancelled subscription: https://dashboard.stripe.com/subscriptions/sub_1OUhjOJxpqRL3mFdMzTlwSGD
devout kiln
So, subscription cancellations result in a refund, correct? If I don't want to issue a refund because the user's payment has already been billed in our system, how should I proceed?
But I noticed an adjustment of 2.99 in the transactions, and it doesn't seem to be a refund for a subscription cancellation."
swift hearth
When https://dashboard.stripe.com/subscriptions/sub_1OUhjOJxpqRL3mFdMzTlwSGD was created, https://dashboard.stripe.com/invoices/in_1OUhjOJxpqRL3mFdRlNV7aN1 was created and considered as paid immediately since the amount $2.99 was too small to be charged and will be added to customer's balance for the next invoice.
When canceling the subscription in https://dashboard.stripe.com/logs/req_NmcixIY3q7UGNt, the prorate was set to false that no proration or refund would occur.
$2.99 was not from the subscription cancellation, but the charge amount from the invoice that supposed to be paid in https://dashboard.stripe.com/invoices/in_1OUhjOJxpqRL3mFdRlNV7aN1
devout kiln
That's a bit strange. My product price is 12 MXN, so why is the first invoice 2.99? It should be deducted as 12 MXN to be correct.
https://dashboard.stripe.com/invoices/in_1OUhjOJxpqRL3mFdRlNV7aN1
https://dashboard.stripe.com/prices/price_1OS9srJxpqRL3mFdIT7mmUO2
The desired outcome is to deduct 12 MXN for each billing cycle, rather than 2.99 MXN for the first time and 12 MXN for the second time.
swift hearth
In first subscription creation via Checkout Session https://dashboard.stripe.com/logs/req_HfMbvasKFhd5uZ, the billing cycle anchor was set to 2024-01-05 03:29:15, so the invoice was prorated with $2.99 from the creation timestamp to the billing cycle anchor: 2024-01-04 03:33:52 to 2024-01-05 03:29:15