#lovehead.

1 messages · Page 1 of 1 (latest)

late cradleBOT
dusky sable
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Hi 👋 how can we help?

vague perch
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I'm trying to talk to stripe support and I have the option disabled

dusky sable
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Are you logged in to your account?

vague perch
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yes

dusky sable
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When you go here and click Contact Support on the right, what do you see?

https://support.stripe.com/contact

Stripe: Help & Support

Find help and support for Stripe. Our support site provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

vague perch
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It won't let me open a chat with support that's why I'm talking to you

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?

dusky sable
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You have to email them then as far as I know. We don't have a lot of context on support workflows, so I would recommend sending them an email: https://support.stripe.com/contact/email

Contact Us | Stripe: Help & Support

Find help and support for Stripe. Our support site provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

vague perch
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you have disabled my stripe support chat

dusky sable
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I don't have that option. If chat was disabled, you have to use email. That's all I know

vague perch
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Why do they deactivate my chat?

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That shouldn't be allowed, don't you think?

dusky sable
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I think it depends on the context, but unfortunately my opinion isn't going to help much here.

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Please be patient with them. They will get back to you

vague perch
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liars scammers