#gpadax-customer-portal

1 messages · Page 1 of 1 (latest)

calm oliveBOT
#

Hello! We'll be with you shortly. Below are links to other discussions we've had with you in the past week in case you want to review that information. If your question is related to one of these previous discussions, please provide a comprehensive summary of the current state and what you need help with now. We help many users simultaneously, so a summary allows us to resolve your issue as soon as possible.

torpid condor
#

Did you click save in your settings after changing it?

tranquil saffron
#

yes

torpid condor
#

Is this an old billing portal session?

#

Changes will only apply to newly created sessions

tranquil saffron
#

ok let me check

#

Still the same. I am working in dev btw.

#

and here is the settings

#

the preview shows correct

torpid condor
#

Can you share the customer portal session id where you're seeing this?

torpid condor
#

Hm settings might take some time to propagate in test mode. Let me check with a colleague just in case though

calm oliveBOT
#

gpadax-customer-portal

torpid condor
#

You'll need to remove it there

tranquil saffron
#

humm ok

#

You are correct! I totally missed that. thank you