#matt-treasury-externalaccount

1 messages · Page 1 of 1 (latest)

silk haloBOT
#

Hello! We'll be with you shortly. Below are links to other discussions we've had with you in the past week in case you want to review that information. If your question is related to one of these previous discussions, please provide a comprehensive summary of the current state and what you need help with now. We help many users simultaneously, so a summary allows us to resolve your issue as soon as possible.

iron plinth
#

Hello

#

Taking a look

haughty copper
#

This question is a continuation from my previous question

iron plinth
#

What do you see in the response from your initial outbound payment?

silk haloBOT
haughty copper
#

response {
id: 'obp_1OVFAIBOiphD0JMhNYoiokjB',
object: 'treasury.outbound_payment',
amount: 200,
cancelable: true,
created: 1704467910,
currency: 'usd',
customer: null,
description: null,
destination_payment_method: null,
destination_payment_method_details: {
billing_details: { address: [Object], email: null, name: null },
financial_account: { id: 'fa_1OUWBdPcMYfR4Q9vEtGbrOO1', network: 'stripe' },
type: 'financial_account'
},
end_user_details: { ip_address: null, present: false },
expected_arrival_date: 1704412800,
financial_account: 'fa_1OUEB5BOiphD0JMhpiRmZscS',
hosted_regulatory_receipt_url: 'https://payments.stripe.com/regulatory-receipt/CBQaFwoVYWNjdF8xT1VFQjFCT2lwaEQwSk1oKMe74KwGMgbT_N7vNbs6NZNZAdX9f8nPWmsn6w1OB6mGNfknm_JiiTD9YOQK6gaBE9FDV2GxqHpT2akERkUBV8hbRMGt',
livemode: false,
metadata: {},
returned_details: null,
statement_descriptor: 'Test outbound payment to FA',
status: 'processing',
status_transitions: {
canceled_at: null,
failed_at: null,
posted_at: null,
returned_at: null
},
transaction: 'trxn_1OVFAIBOiphD0JMhMiZSsVQ6'
}

#

everytime i send a transaction it creates a new external account

Screenshot_2024-01-05_at_9.20.59_AM.png
#

trying to figure out how to send payments and not have that happen

iron plinth
#

Gotcha yeah you would use the bank account ID associated with those external accounts

#

But don't recall best way to access this from the API

#

Looking

haughty copper
#

yeah that is what i was running into, because you can't get a list of bank accounts from another customer

#

does destination_payment_method take bank_Account_id as a parameter?

iron plinth
#

Yep

haughty copper
#

just for clarification bank_Account_id === financial_account_id

iron plinth
#

No, there are Financial Account objects and Bank Account objects

#

They are different

haughty copper
#

where can i access the bank account id from the dashboard?

#

ill hard code for now to test workflow and then i can figure out how retrieve it from app later

iron plinth
#

If you drop down one of those accounts in the picture above do you see that ID?

haughty copper
#

ba_1OUZJYPcMYfR4Q9vyk3FxEJr

#

got it

iron plinth
#

Yep try that

#

It should work

#

Hmm wait actually

#

Ah sorry

#

We missed a crucial step here

#

So I don't think this flow works at all with destination_payment_method_data -- that just attaches the bank account to the Connected Account. To make recurring outbound payments you need to have a PaymentMethod or Bank Account attached to a Customer

#

With destination_payment_method, you must first set up the PaymentMethod for outbound flows using a SetupIntent. You must also specify the customer ID that matches the Customer object the PaymentMethod is attached to. Alternatively, you can use an existing legacy BankAccount attached to the Customer in place of a PaymentMethod.

haughty copper
#

how do i setup a payment method to use the connected cusomters stripe financial account

iron plinth
haughty copper
#

im trying to utilize stripes network to transfer form financial account to financial account but when i try and use external bank account setup in test mode it wont let me connect that way

#

maybe there is another way workflow to achieve this

#

connected account 1 has a financial account setup through treasury > connected account 2 has a financial account setup through treasury > connected account 1 wants to send funds directly to connected account 2 > How can i do that without having a new external account added each time i send the payment

iron plinth
#

Gotcha, I'm not intimately familiar with this flow myself. Give me a moment to confer with a colleague about the best way to accomplish this.

#

Okay so wait, in your example you just stated, you had already added the financial account to both of the Connected Accounts?

haughty copper
#

yeah

iron plinth
#

I was under the impression you were doing that inline, since you were passing the account info in destination_payment_method_data

#

Okay in that case you should just be able to create a normal outbound payment with the two Financial Account IDs?

#

Like I can see you have already done that

haughty copper
#

yup

#

and that works but everytime i send a new outbound payment it adds the bank account to external accounts in the dashboard

#

but it does use the same financial account

iron plinth
#

When you don't use destintion_payment_method_data?

haughty copper
#

so im not sure how to do it without using that method

iron plinth
#

Oh I see.

#

Okay yeah I was under the impression that should not create a new external account...

haughty copper
#

same

iron plinth
#

I thought you were passing the account number inline

haughty copper
#

nope, sorry for the confusion

iron plinth
#

Which I do believe should create the external account in that case

#

No worries

#

Okay let me look at that piece more closely. Give me a minute

#

Can you trigger a fresh request?

haughty copper
#

yeah

iron plinth
#

Since you deleted some of the past accounts?

#

Thanks

haughty copper
#

response {
id: 'obp_1OVFtHBOiphD0JMhmVdyn0Fc',
object: 'treasury.outbound_payment',
amount: 100,
cancelable: true,
created: 1704470699,
currency: 'usd',
customer: null,
description: null,
destination_payment_method: null,
destination_payment_method_details: {
billing_details: { address: [Object], email: null, name: null },
financial_account: { id: 'fa_1OUWBdPcMYfR4Q9vEtGbrOO1', network: 'stripe' },
type: 'financial_account'
},
end_user_details: { ip_address: null, present: false },
expected_arrival_date: 1704412800,
financial_account: 'fa_1OUEB5BOiphD0JMhpiRmZscS',
hosted_regulatory_receipt_url: 'https://payments.stripe.com/regulatory-receipt/CBQaFwoVYWNjdF8xT1VFQjFCT2lwaEQwSk1oKKzR4KwGMgaEG_GtWkk6NZPqIOPn5CYa2ufdZac0YGCJDT8mAAX-dmddeVpn39o3RVde47w1XQU-Wgl8b-42TWQ1gFvn',
livemode: false,
metadata: {},
returned_details: null,
statement_descriptor: 'Test outbound payment to FA',
status: 'processing',
status_transitions: {
canceled_at: null,
failed_at: null,
posted_at: null,
returned_at: null
},
transaction: 'trxn_1OVFtHBOiphD0JMhJOeIv3Su'
}

iron plinth
#

Thanks, okay going to need a few minutes to check internally whether this would be expected for some reason. Feels like a bug to me.

iron plinth
#

Alright so far I've gotten confirmation that this should not be the behavior here. We are continuing to investigate further.

silk haloBOT
silk haloBOT
#

matt-treasury-externalaccount