#akshay_24122
calm rover
Hi, how can I help?
sturdy sail
hi vanya
i need 1 help can you please check if there is any possiblietes
its regarding that we introduced new software in our company and its has auto reconcilition mode is enabled to stripe
are you there available
uneven harnessBOT
sturdy sail
Hi
pallid quartz
Hey! Taking over for my colleague. Let me catch up.
pallid quartz
@sturdy sail let's keep talking in this thread please.
sturdy sail
ok
so shall i continue it
i need to be cleared this asap
if you are availble please replay
pallid quartz
Could you please share more details about your ask ?
sturdy sail
yes
so recenetly we installed a new software named odoo from market nad its has auto reconlition mode with stripe account
there the amount matches on the same amount and the same date and the transaction details but
when the stripe report is imported its taking the amount which is been deducted after the commision but should have taken the amount which is transfered
Please let me know what is from your side you can help me
pallid quartz
We don't know "odoo" here unfortunately and this channel is only for Stripe API integration only
probably you should reach out to Odoo support team
sturdy sail
it was there concern that we should reach you for this
can you please let me know which channel shall i use for the reconcilation purposes or for support
pallid quartz
@sturdy sail please stop spamming in the main channel
sturdy sail
Thank you