prokoloco | Stripe Developers | Page 1

dense ploverBOT Jan 5, 2024, 10:11 AM

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tranquil horizon Jan 5, 2024, 10:14 AM

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Hi, let me help you with this.

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What kind of charges are you using in your integration? Destination charges?

languid cloak Jan 5, 2024, 10:21 AM

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My developer is saying we are not passing any destination charges

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They said we are only passing these 3 options

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tranquil horizon Jan 5, 2024, 10:22 AM

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Could you please share any object ID related to this?

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If the ReverseTransfer is true, then it shouldn't charge your bank account, but the Connected account balance instead.

languid cloak Jan 5, 2024, 10:23 AM

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How could I check where the debits were initiated from?

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That is my main pain point

tranquil horizon Jan 5, 2024, 10:25 AM

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Could you please share your account ID?

languid cloak Jan 5, 2024, 10:28 AM

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acct_1IGc60Ktx0Uqo6hn

tranquil horizon Jan 5, 2024, 10:34 AM

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I don't see many refunds happening in Live mode.
Could you match, e.g. by the amount/time, what debits correspond to what refunds?

languid cloak Jan 5, 2024, 10:40 AM

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Stripe Payments Taken From Bank
STRIPE

Stripe
Thursday, 04 January 2024. 00:55
Amount: -£48.48
Type: Direct Debit
Status: Settled
Reference: STRIPE-KMYG2RRK6GF

Stripe
Wednesday, 06 December 2023. 00:39
Amount: -£73.19
Type: Direct Debit
Status: Settled
Reference: STRIPE-KMYG2RRK6GF

Stripe
Monday, 06 November 2023. 00:45
Amount: -£40.87
Type: Direct Debit
Status: Settled
Reference: STRIPE-KMYG2RRK6GF

tranquil horizon Jan 5, 2024, 10:40 AM

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I can't reconcile these on my end, you might want to ask Stripe Support: https://support.stripe.com/?contact=true

#prokoloco