even4268 | Stripe Developers | Page 1

outer idolBOT Jan 5, 2024, 5:51 AM

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Hello! We'll be with you shortly. Below are links to other discussions we've had with you in the past week in case you want to review that information. If your question is related to one of these previous discussions, please provide a comprehensive summary of the current state and what you need help with now. We help many users simultaneously, so a summary allows us to resolve your issue as soon as possible.

even4268, 1 day ago, 2 messages

quartz bronze Jan 5, 2024, 5:51 AM

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Which cashier amount are you referring to? Can you share the screenshot?

tidal roost Jan 5, 2024, 5:54 AM

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quartz bronze Jan 5, 2024, 6:01 AM

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Thanks for sharing! The amount is displayed and controlled by the Alipay. Regardless the currency that the customer pays in Alipay, the payment will be charged to 1000 HKD with Stripe, i.e. you will receive 1000 HKD

tidal roost Jan 5, 2024, 6:17 AM

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Can users actually pay 1000HKD?

quartz bronze Jan 5, 2024, 6:20 AM

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Alipay is denominated in CNY, so the customer's wallet will display and charge in CNY when they are making payments in HKD.

tidal roost Jan 5, 2024, 6:38 AM

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Has the credit card payment been intercepted?

quartz bronze Jan 5, 2024, 6:40 AM

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This channel is for developers and technical integration questions. For blocked payments like the one in screenshot, our Support https://support.stripe.com/contact will be able to help

Stripe: Help & Support

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tidal roost Jan 5, 2024, 7:06 AM

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How do we pay HKD if our client is in Hong Kong?

quartz bronze Jan 5, 2024, 7:11 AM

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By setting the currency to HKD in Payment Intent, customer will pay in HKD (or equivalent denominated currency of the alternative payment method)

tidal roost Jan 5, 2024, 7:16 AM

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Can you tell me how to set it up?

quartz bronze Jan 5, 2024, 7:24 AM

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If you use Payment Intent, you can simply set the currency to HKD: https://stripe.com/docs/api/payment_intents/create#create_payment_intent-currency

Create a PaymentIntent | Stripe API Reference

Complete reference documentation for the Stripe API. Includes code snippets and examples for our Python, Java, PHP, Node.js, Go, Ruby, and .NET libraries.

tidal roost Jan 5, 2024, 7:34 AM

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We are using the method of stripe.confimAlipayPayment

quartz bronze Jan 5, 2024, 7:35 AM

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Let's step back here

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If you send the request in HKD like the screenshot, Stripe will ask payments in HKD from customer

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However, it's up to the payment method provider such as Alipay to show the currency in its own interface

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Stripe has no control over it

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It's not possible to change the CNY in Alipay to HKD as Alipay only accepts CNY

#even4268