#shah-subs-prices

1 messages · Page 1 of 1 (latest)

quasi ploverBOT
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Hello! We'll be with you shortly. Below are links to other discussions we've had with you in the past week in case you want to review that information. If your question is related to one of these previous discussions, please provide a comprehensive summary of the current state and what you need help with now. We help many users simultaneously, so a summary allows us to resolve your issue as soon as possible.

lime sierra
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No, you can't create subscriptions with one-time price.

What's your usecase?

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Are you trying to add a one-time price along with a recurring price?

novel roost
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it is related to my previous question and i was advised to use subscription phase for this issue , as i need to charge customer different amount at different time in future

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Hello, can you setup subscriptions with custom dates and custom amount meaning i have product and i need to charge customer 10$- March 1st , 20 $ June 10 , 50$ Sep 6 during year cycle or what is advised way i can set this up for my customer . payment method used is acss_debit ...

lime sierra
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That even if you plan on using each price once it still needs to be recurring - like a $10 price for every 4 months, instead of just $10

quasi ploverBOT
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shah-subs-prices

novel roost
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but how do i setup product meaning in above case since date are random

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and i also want to bill customer just one during one phase

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Thought is to create each phase for each duration with same product and update price for each phase but do not how do setup a recurring product since it will bill customer multiple times if proudct is for example configured daily

lime sierra
quasi ploverBOT
novel roost
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can you set iteration through dashboard when creating subscription

lime sierra
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not sure, we only know about API related stuff.
Support team would be more familiar with the dashboard features..

novel roost
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so how do i setup for example phase where i need to charge customer 10$ on march 1st and phase 2 on june 10 with 20$

gilded oak
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Hi 👋

I"m stepping in as my colleague needs to go. Looking over your question this doesn't seem to exactly fit a subscription flow, unless I'm missing something.

It sounds to me like you would find it easier to manage with off-session charges/payment intents. If you need to include Products & Prices you could use one-off Invoices.

novel roost
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what is off-session charges

gilded oak
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It is where you charge a Customer using a saved payment method.

novel roost
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and how to create it

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any documentation

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so notifications related to this payment intent also needs to be managed by me meaning my platform , so basically we need to use some cron job or something and schedule creating payment intent correect ?

gilded oak
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As for notification, what are you referring to?

novel roost
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basically we have use case where we send user notification that money will be coming on 10 th jan in next 4 days please keep money in your account to avoid any issue , is thr any way i can utilize something from stripe to perform this notification or this one also i need to maintain in my platform

gilded oak
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Oh so the reason you were looking at Subscriptions is the upcoming invoice notification?

novel roost
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yes

gilded oak
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Unfortunately Subscriptions require a regular billing interval and I don't think that fits with your integration

novel roost
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so notification and creating future payment intent both need to be part of my platform and stripe does now support any of them correct ?

gilded oak
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Not unless you are billing on a regular cycle

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Otherwise it's something custom your integration would need to include.

novel roost
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when you create payment intent how does retry work in our case , our cron job will create payment intent and in case they fail , how does retry work , customer payment method is acss_debit

gilded oak
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With a payment intent any retries would be up to you. The payment intent can be retried with the same or a new payment method

novel roost
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ok

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one last question in case you setup mandate with customer and you need to modify it , can you update mandate or user need to setup mandate again in case he needs to modify it

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meaning does customer have to go through again setting up his bank details in case if he using acss_debit and then again accept manadate

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or he can just accept mandate using existing debit information

gilded oak
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Sorry I'm not sure I grasp what is going on here. What about the Mandate record would be updated?

novel roost
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so when you setup intent with customer , you create a mandate right and if you have modifiy it for example interval and or any other details

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can you modify that mandate

gilded oak
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No, that would require the user the re-enter their payment method details while you present them with the new mandate details (interval, etc.)

novel roost
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ok thanks for all help