theofenol-connect-testing

[feral saffron]

I've tried so far the Standard and Express versions, however I could not find any section in the onboarding webpage where my customer can submit pictures of their documents in order to get verified.

The connected account seems to have the Enabled status, but "To avoid an interruption in service, an update is required." message is displayed and the details say "Add missing information for person(s) listed on the account
More information is needed for some people listed on this account
How to resolve
Please instruct this account to contact Stripe support.". For a standard account, my understanding is that my customer should log into their newly created Stripe account and do whatever is requried, but what about the Express account? How can their account get verified?

Actions required tab: "Add missing information for person(s) listed on the account
Onboarding & verification
Upcoming deadline"

[rancid apex]

For express, these docs address the flow here
https://stripe.com/docs/connect/express-accounts#handle-users-not-completed-onboarding

basically, you'd generate a new account link which would allow them to complete onboarding

[feral saffron]

And another question, related with the payouts, how can I change the payout speed for my customers? I see the default is 7 days: "Payout schedule
Daily – 7 day rolling basis
"

[feral saffron]

I did this and I filled all the info required on the onboarding page

[feral saffron]

Both for Standard and Express types

[rancid apex]

For payout schedule changes, see this doc
https://stripe.com/docs/connect/manage-payout-schedule

I did this and I filled all the info required on the onboarding page
In test mode?
Did you use the details from this page?
https://stripe.com/docs/connect/testing

[sharp glacier]

theofenol-connect-testing

[feral saffron]

In test mode, yes, however I did not use everything from the testing data

Should I fill the sections exactly with what is specified in the testing data?

[rancid apex]

Yes

[feral saffron]

I filled with random testing data (besides bank account and tax number)

The account is working, but I suspect that after a particular volume I will need to submit the screenshots with the proof of address and identity

Thanks, I ll try to create another account and fill it exactly with testing data. Or maybe I ll create a real account and enroll one of my companies.