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sleek rootBOT
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Hello! We'll be with you shortly. Below are links to other discussions we've had with you in the past week in case you want to review that information. If your question is related to one of these previous discussions, please provide a comprehensive summary of the current state and what you need help with now. We help many users simultaneously, so a summary allows us to resolve your issue as soon as possible.

dreamy rapids
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๐Ÿ‘‹ happy to help

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card_present is for in-person payments

rancid heart
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yes I understand this in the documentation, but when I want to setup card_present in my integration, I'm encountering an error. With a message telling me to use the card method and not card_present

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I'm using a BBPOS WisePad 3 terminal and ReactNative

dreamy rapids
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would you mind sharing the request that is failing?

rancid heart
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Lgive me time to reproduce it

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it's failing when i called collectPaymentMethod

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and when I created the payment intent i used the option : automatic_payment_methods with enable=true

dreamy rapids
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you shouln't

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please follow exactly the steps mentioned in the quickstart doc I shared

rancid heart
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I Yes, that's why I implemented payment_method_types=['card', 'card_present']

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Should it work if I leave only card_present?

dreamy rapids
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you said you were using automatic_payment_methods.enabled =true

rancid heart
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Yes, I meant when I encountered the problem. I've since modified my integration to explicitly specify the payment method.

dreamy rapids
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you should only use payment_method_types: ['card_present'] as per the quickstart

rancid heart
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I just wanted to know why it wasn't working.

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ok

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OK, I'll test it, just give me a minute.

dreamy rapids
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I'm not sure why it's not working, I don't have eyes on your code, nor have you given me any request IDs to be able to debug

rancid heart
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Ok, I will run a test and give you the request ID

dreamy rapids
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sure

rancid heart
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I confirm that it works with only 'card_present'.

dreamy rapids
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good ๐Ÿ™‚ let me know if you need any more help

rancid heart
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Everything is fine. Thanks a lot.

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Your support was much appreciated.
Have a nice day

dreamy rapids
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thanks, same to you