michael_12139 | Stripe Developers | Page 1

karmic sentinelBOT Jan 4, 2024, 11:13 AM

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brave moon Jan 4, 2024, 11:13 AM

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hi there!

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how can I help?

ebon surge Jan 4, 2024, 11:16 AM

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I received payment from a customer and it states that my payouts & payments have been paused

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I had contact my other customer and told them to delay their payment.

brave moon Jan 4, 2024, 11:17 AM

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and it states that my payouts & payments have been paused
Can you be more precise? where do you see this? what's the exact mesage you see?

ebon surge Jan 4, 2024, 11:22 AM

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That’s what’s there

brave moon Jan 4, 2024, 11:23 AM

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looks like you need to provide some info to Stripe

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if you need help with this, you need to ask Stripe support directly: https://support.stripe.com/contact

ebon surge Jan 4, 2024, 11:24 AM

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I did provide my information and it’s been more than a week

brave moon Jan 4, 2024, 11:24 AM

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we know nothing about this on Discord, so make sure to ask Stripe support directly

karmic sentinelBOT Jan 4, 2024, 11:28 AM

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#michael_12139